ICMI is proud to support a Conference Advisory Board comprised of industry thought leaders, practitioners and solution providers. We work with this board to:

• Keep closer tabs on customer insights and contact center market developments as they arise.
• Ensure our content offerings are aligned with industry best practices and our products evolve at pace to serve the community.
• Grow industry relationships and our network.

ICMI champions contact centers and their people, and our mission is to make both better every day. This board helps us deliver on this mission and we value the contributions these experts make to the industry.

Be sure to look for their insights in our Contact Center Insider Newsletter, meet them at our virtual and live events, and get to know them below.

For inquiries regarding this board, please contact: tara.gibb@informa.com