Spend the day in one of our informative half-day workshops, learning with the best in the contact center industry. These workshops provide participants with an opportunity to engage in deep-dive discussions, collaborative planning, and strategic alignment on critical industry challenges and opportunities.

The 2026 Workshop lineup will be revealed soon. Check back for updates!

• A Premier Pass is required for workshops, and also includes access to the morning Site Tours
• All workshops take place on Tuesday, October 27, 2026, 12:30 PM – 3:30 PM 
• Space is limited and is on a first come, first served basis