The Gaylord Palms Resort & Convention Center
6000 West Osceola Parkway
Kissimmee, FL 94746
The Gaylord Palms Resort & Convention Center welcomes guests to an upscale, one-of-a-kind experience. Explore four-and-a-half acres of indoor garden atriums, nine award-winning restaurants, bars, world-class Relâche Spa, and a state-of-the-art fitness center. The hotel features a newly expanded convention center with over 500,000 sq ft of flexible meeting space and 1,718 guest rooms, including 129 spectacular suites and 306 brand-new rooms in Gulf Coast tower.
*Note: Book early - Rooms at the Gaylord Palms will sell out.
Your Stay Includes:
- Daily Resort-Wide Public Space Internet access
- Daily Yoga Class for 2 guests
- Daily Shuttle Service to Disney Springs and Disney Parks
- Daily admission to Cypress Springs Water Park for up to 4 guests
- Daily Enhanced High-speed internet access
- Bonvoy Elite Amenity: Daily Day Pass to RELÂCHE SPA
Notice Of Unauthorized Housing Providers
Convention Housing Partners (CHP) is the only hotel provider endorsed by ICMI's Contact Center Expo.
As the event draws closer, exhibitors and attendees are from time to time subjected to improper solicitation from unaffiliated hotels or third-party housing agencies. Hotels listed on this website are the sole ICMI's Contact Center Expo 2026 approved hotels for the event. In our efforts to provide exhibitors and attendees with a quality event, we encourage you to book your housing accommodations using the reservation phone numbers and/or links provided.
Any offers from other hotels and/or housing agencies are not endorsed by ICMI's Contact Center Expo. Entering into financial agreements with these companies can have costly consequences and are not protected by event management. You may advise us of any unauthorized solicitations.
Toll Free: 1.866.276.3940
Local: 415.813.6088 ext 25
Email: icmi@chphousing.com
Hours: Monday – Friday 9:00 AM – 5:00 PM Pacific Time
Sponsors
