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October 26-29, 2026
Gaylord Palms Resort & Convention Center
Orlando, FL
ExhibitExhibit

Schedule at a Glance

Event Schedule

ICMI’s Contact Center Expo
October 27 - 30, 2025
Loews Royal Pacific Resort
Orlando, Florida

Onsite Registration

Monday, October 27 | 7:00am - 5:00pm 
(Pre-Conference Training Only) 
Tuesday, October 28 | 7:00am - 7:00pm 
Wednesday, October 29 | 7:30am - 6:30pm 
Thursday, October 30 | 7:30am - 4:00pm

Passes and pricing

Expo Hall

Tuesday, October 28 | 5:00pm - 7:00pm 
Wednesday, October 29 | 1:00pm - 5:00pm 
Thursday, October 30 | 1:00pm - 4:00pm

Register

Conference

Tuesday, October 28 | 4:00pm - 7:00pm 
Wednesday, October 29 | 7:30am – 5:00pm 
Thursday, October 30 | 7:30am - 5:00pm

Group registrations

Sponsors