Exhibit & Sponsorship Opportunities | ICMI’s Contact Center Expo

The Contact Center and CX Industry's Most Influential Event

ICMI’s Contact Center Expo returns to Orlando in 2025, uniting hundreds of contact center decision makers seeking innovative technology solutions to elevate their operations and customer experience. Secure your booth now to ensure that you keep your competitive edge in the industry and fuel your pipeline.

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What are your goals for 2025?

Smash your sales goals out of the park with #CCExpo 2025. Request information from our team to explore countless exhibit and sponsorship opportunities ranging from easy-to-execute to bold and extravagant.

Lead Generation

Thought Leadership

Networking

Branding & Awareness

Contact Our Team

ICMI has a proven track record of consistently delivering the highest quality community of contact center professionals.

80% are Managers or above
60% with 50+ call seats
86% with 6+ year of contact center experience

Explore the attendee snapshot to see who you can expect to meet at ICMI’s events.

Download Attendee Snapshot

Previous ICMI Sponsors

What Past Exhibitors Have to Say

Jim Schweitzer

SVP, Vision Point Systems

"ICMI's CC Expo is a great event to connect with the frontline decision makers for contact centers. Almost everyone attending the event is genuinely curious about the latest best practices for operating a modern contact center – and is willing to embrace emerging technology to improve their operations. A wonderful opportunity to get direct market feedback for any industry vendor."

Jessica Gopalakrishnan

Senior Director of Marketing, Cognigy

"ICMI is truly one of my favorite events of the year. The attendees bring such a friendly and curious energy, making it a unique space where genuine learning and knowledge-sharing thrive. Many contact centers are eager for more education around AI, and ICMI provides the ideal setting for meaningful conversations with industry leaders who can help drive that transformation."

Jason Wauer

Head of Americas Marketing, Content Guru

"The 2024 ICMI Contact Center Expo exceeded my expectations! The event attendees were all there to learn more and improve their contact center skills, and when coming to our booth were very engaged in understanding the value of our services. Our team was busy showing product demos to interested event attendees from the moment the expo floor opened to the moment it closed."

2024 Exhibitor

"My team and I have attended ICMI twice in the last two years. We have been impressed with the staff & coordinators in running a smooth event. The quality of attendees is exceptional for the industry and we've seen success where it counts. The event app is easy to use and connects with attendees and vendors alike."

Get In Touch With Our Team

Ready to get started? Contact our sales team to request more information on pricing and availability. For any immediate questions, please contact ICMISales@informa.com.

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