A Curated Networking Experience Celebrating Outstanding Women in the Contact Center Industry
Nominations are now open!
The ICMI Women of Impact Award honors an exceptional woman leader who is driving measurable business results while elevating the people and profession around her.
Presented annually at the Women in Leadership Luncheon during ICMI Contact Center Expo, this award celebrates women who are shaping the future of customer experience and workforce strategy.
We are seeking nominees who:
- Deliver measurable impact within their organization
- Champion innovation in technology, operations, or workforce strategy
- Foster inclusive, people-first cultures
- Invest in mentoring and developing future leaders
- Influence the industry beyond their title
Finalists will be recognized publicly leading up to ICMI Contact Center Expo, and one honoree will be announced live during the Women in Leadership Luncheon in Orlando.
Nominate an outstanding woman leader (or apply yourself) and help us spotlight the women shaping what’s next in contact centers.
Nominate today: ICMI's Women of Impact Award
