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October 26-29, 2026
Gaylord Palms Resort & Convention Center
Orlando, FL

Visit Orlando

While at ICMI's Contact Center Expo in Orlando, come early or stay a few days extra to take advantage of the beautiful Florida weather and experience all that Orlando has to offer! Have some fun! From theme parks, to outdoor adventures, to area attractions, there is so much to do and see in Orlando!

Universal Orlando Resort

Add on some more fun while in Orlando! Come early or extend your stay to experience the excitement of Universal Epic Universe, Universal Studios Florida, Universal Islands of Adventure, or Universal Volcano Bay.

Walt Disney World®

Add a touch of magic to your ICMI Contact Center Expo experience with a visit to Walt Disney World®! Choose from adventures including the Magic Kingdom, Disney's Hollywood Studios, EPCOT, Disney's Animal Kingdom and more!

Outdoor Adventures

Outdoor excitement awaits in Orlando! Whether it's an animal adventure, swamp tour, open-air concerts and festivals, beach trips, zoo excursions, or sports competitions, Orlando's temperate, year-round weather means there are plenty of things to do outdoors. Orlando's great outdoors has plenty of other special events in store for you — spend some extra time in Orlando and get out there and enjoy with friends and family!

Orlando Area Attractions

There are so many amazing attractions to explore while in Orlando. Whether you’re after mild, all-ages fun that kids and adults can enjoy together, or wild, pulse-pounding thrills you’ll have to see to believe, you’ll find them in Orlando. Ever fly indoors? Walk through a school of exotic fish without getting wet? Travel at 60 mph while you’re 425 feet in the air? Experience wonders like these only in Orlando.